What is the value of service design?

Nile is an Edinburgh based experience and service design company with whom we have worked over the past year. Nile provided our MDFS and MDE students with the opportunity to make a short film on the value of service design.

The winning team of students made a highly professional film that applied robust research and highly effective communications. As Nile says “Please feel free to share and use, this is for the whole community.”

However, it must be emphasised that as a research question “what is the value of service design?” has yet to gain a satisfactory answer.


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